Consulting Services

With 12 locations around the globe, the ECENTA team has earned extensive expertise meeting a variety of challenges in virtually every industry. Your Customer Engagement and Commerce project can benefit from this experience.
Consulting Services

Customer Experience

Customer Experience (CX) solutions integrate marketing, sales, service, and commerce to manage individualized customer experiences across all touchpoints and during all phases of the customer journey. SAP’s CX suite around C/4HANA and S/4HANA Customer Engagement exceeds traditional CRM applications and replaces them for the digital economy.

Sales

Sales

Increase the effectiveness of your sales force. With real-time predictions and transparent Opportunity Management, sales will be more effective, anytime from anywhere.
Service

Service

Always on top of things, your service team delivers peak performance. Measurably increase customer satisfaction and loyalty by providing seamless customized service.
Marketing

Marketing

Finding the right balance of strategy and technology, we help organizations create meaningful customer experiences that are powered by technology.
Commerce

Commerce

Inspire your B2B customers with a web shop and customer portal providing a user experience matching B2C solutions. Our prognosis: Your turnover will reflect this enthusiasm.
Revenue Management

Revenue Management

Increase the transparency and control of your corporate finance with an automated solution for billing and revenue management.
Leasing

Leasing

Leasing portfolios can be hard to analyze. It’s time to get a clear picture. Pooled contract data helps you make valid business decisions in less time.
Integration

Integration

What is your first thought regarding your IT? If it is not “Smooth integration of all processes,” then we need to talk.
Shared Service

Shared Service

Eliminate the pain points of your shared services. With the SAP framework you can achieve the seemingly impossible: Reducing costs while increasing quality.
Mobility

Mobility

Increase the productivity of your sales, service, maintenance, and management crews with an up-to-date mobility strategy: Make company data available via mobile devices wherever your employees need it.
Analytics

Analytics

Erhöhen Sie die Schlagkraft ihrer Vertriebsmannschaft. Jederzeit und überall. Mit Echtzeit-Prognosen und transparentem Opportunity Management.
SAP Leonardo

SAP Leonardo

The Internet of Things (IoT), artificial intelligence (AI), and machine learning (ML) are no longer visons of a distant future. These technologies are now ready to be used by companies.
ECENTA Service Lens

ECENTA Service Lens

ECENTA Service Lens combines relevant information from your SAP backend systems with Mixed Reality devices.