Offer your customers a personalized brand experience across all touchpoints. We support you all the way.
Digital transformation in marketing is no longer a want but rather a necessity. ECENTA advises you on the strategy, management, and implementation of necessary innovations and helps you integrate sustainable marketing technologies.
Customers are ‘always on,’ and you must be prepared to engage with them when, where and how they choose…not how you choose...
Inspiring customers at all touchpoints
Companies that offer their customers not just a personalized but a contextual experience with an omnichannel strategy across all touchpoints have the edge on their competitors.
Online, offline, via app, social media, or wearables – a marketing technology creating meaningful customer engagement across all channels and in all markets is necessary.
SAP CRM, SAP Hybris Sales Cloud, SAP Hybris Service Cloud and SAP Hybris Marketing are the ideal tools for supporting your marketing processes. ECENTA will help you find solutions for your specific requirements and above all integrate them seamlessly into your existing processes.
Motivating employees through innovation
Provide your marketing staff with user-friendly tools for digital growth:
- Creating dynamic, automated customer profiles
- Identifying and addressing target groups
- Understanding the when, where, and why of the customer’s buying process
- Planning, running, and analyzing campaigns
If you would like to know more, get in touch.
Our experienced SAP architects accompany you all the way from strategic planning through integration to optimization.