With 12 locations around the globe, the ECENTA team has earned extensive expertise meeting a variety of challenges in virtually every industry. Your Customer Engagement and Commerce project can benefit from this experience.
Customer Experience (CX) software solutions integrate marketing, sales, service, and commerce to manage individualized customer experiences across all touch points and during all phases of the customer journey.
Increase the effectiveness of your sales force. With real-time predictions and transparent Opportunity Management, sales will be more effective, anytime from anywhere.
Increase the productivity of your sales, service, maintenance, and management crews with an up-to-date mobility strategy: Make company data available via mobile devices wherever your employees need it.
Make it possible for your employees to intelligently segment large amounts of data from different sources, visualize the data according to your requirements, and interpret it to support decision making.
ECENTA Mobile Service combined with the SAP Cloud Platform allows customer to simplify processes for the field service engineers while limiting the need for expensive and time-consuming changes to their legacy applications.