ENHANCE YOUR SAP® COMMERCE SOLUTION
Your B2B customers purchasing serialized equipment expect their buying needs be met anywhere, anytime. They demand a seamless searching, ordering and information retrieval experience in a central channel with true self-service capabilities.
Customers can easily search and order relevant parts and services. Customers can also access relevant product-related and transaction-related information including installations, warranties and service contracts.
Customers have a view to all of their data, whether historical such as past orders, deliveries, invoices, quotations, service requests, or access to IoT data, contracts, and warranties.
Customers can integrate the solution with a multitude of SAP products including SAP ERP, SAP S/4HANA, SAP C/4HANA, SAP CRM, SAP Knowledge Central or other 3rd party CRMs.
Subscription-Based Sales OppportunitiesCustomers can expand their sales opportunities by offering flexible, subscription-based pricing.
Up and Cross-Selling Opportunities
Customers can boost sales opportunities by increases awareness of other relevant products and services.
Contact us to learn more about the ECENTA After-Market Portal.