ENHANCE YOUR SAP® COMMERCE SOLUTION
Customers purchasing serialized equipment expect their buying needs be met anywhere, anytime. They demand a seamless searching, ordering and information-retrieval experience with self-service capabilities.
Self-Service Functionality and Centralized Information
Customers can easily search and order relevant parts and services and access product-related and transaction-related information including installations, warranties and service contracts. Customers can also view their data, whether it be past orders, deliveries, invoices, or more.
Customers can integrate the solution with a multitude of SAP products including SAP ERP, SAP S/4HANA, SAP C/4HANA, SAP CRM, SAP Knowledge Central or other 3rd party CRMs.
Subscription-Based Sales, Up and Cross-Selling OpportunitiesCustomers can expand their sales opportunities by offering flexible, subscription-based pricing and boost sales opportunities by increasing awareness of other relevant products and services.
Download the guide to understand more about the ECENTA After-Market Portal.