With 12 locations around the globe, the ECENTA team has earned extensive expertise meeting a variety of challenges in virtually every industry. Your Customer Experience project can benefit from this experience.
Customer Experience (CX) solutions integrate marketing, sales, service, and commerce to manage individualized customer experiences across all touchpoints and during all phases of the customer journey. SAP’s CX suite around C/4HANA and S/4HANA Customer Engagement exceeds traditional CRM applications and replaces them for the digital economy.
Increase the effectiveness of your sales force. With real-time predictions and transparent Opportunity Management, sales will be more effective, anytime from anywhere.
Increase the productivity of your sales, service, maintenance, and management crews with an up-to-date mobility strategy: Make company data available via mobile devices wherever your employees need it.
Make it possible for your employees to intelligently segment large amounts of data from different sources, visualize the data according to your requirements, and interpret it to support decision making.