Consulting Services

With 12 locations around the globe, the ECENTA team has earned extensive expertise meeting a variety of challenges in virtually every industry. Your Customer Experience project can benefit from this experience.
Consulting Services

Customer Experience

Customer Experience (CX) solutions integrate marketing, sales, service, and commerce to manage individualized customer experiences across all touchpoints and during all phases of the customer journey. SAP’s CX suite around C/4HANA and S/4HANA Customer Engagement exceeds traditional CRM applications and replaces them for the digital economy.

SAP Sales Cloud

SAP Sales Cloud

Leverage SAP technology to boost sales and customer experience.
SAP Service Cloud

SAP Service Cloud

Always on top of things, your service team delivers peak performance. Measurably increase customer satisfaction and loyalty by providing seamless customized service.
SAP Marketing Cloud

SAP Marketing Cloud

Finding the right balance of strategy and technology, we help organizations create meaningful customer experiences that are powered by technology
SAP Commerce Cloud

SAP Commerce Cloud

Inspire your B2B customers with a web shop and customer portal that provides a user experience matching B2C solutions. Our prediction: Your experience will reflect this enthusiasm.
SAP Billing Revenue Innovation Management

SAP Billing Revenue Innovation Management

Increase the transparency and control of your corporate finance with an automated solution for billing and revenue management
Leasing

Leasing

Leasing portfolios can be hard to analyze. It’s time to get a clear picture. Pooled contract data helps you make valid business decisions in less time.
Integration

Integration

What is your first thought regarding your IT? If it is not “Smooth integration of all processes,” then we need to talk.
Shared Service

Shared Service

Eliminate the pain points of your shared services. With the SAP framework you can achieve the seemingly impossible: Reducing costs while increasing quality.
Mobility

Mobility

Increase the productivity of your sales, service, maintenance, and management crews with an up-to-date mobility strategy: Make company data available via mobile devices wherever your employees need it.
Analytics

Analytics

Make it possible for your employees to intelligently segment large amounts of data from different sources, visualize the data according to your requirements, and interpret it to support decision making.
SAP Leonardo

SAP Leonardo

From big data analysis to product optimization, sales and cloud application, seamlessly integrate IoT devices into your existing processes.
ECENTA Service Lens

ECENTA Service Lens

ECENTA Service Lens combines relevant information from your SAP backend systems with Mixed Reality devices.
ECENTA CS Connect

ECENTA CS Connect

ECENTA CS Connect enables customers to mobilize their field service without having to do a “Rip and Replace” SAP ERP CS.