What do you see as the team's greatest strengths?

“Great communication and commitment to the project to deliver quality. Great customer service; the team was a pleasure to work with.”

Stacey Drinan, Ericsson MDM Solution Expert

Case Study Arla Foods: Up-to-Date through Upgrade – Implementation of new SAP CRM 7.0 Release

“ecenta consultants have a good understanding of our business needs and are able to provide high level of consultancy so it's the right solutions that are implemented.”

Pernille Geneser - Senior Director, Global IT Services

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Case Study Fraport: Improvement of internal Service Management via SAP CRM

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Case Study Tetra Pak: Improving Customer Experience with SAP CRM as enabler for Issue Resolution

The Collaboration of Tetra Pak and ecenta is described by Ingrid Lasson as:

“Universally positive. ecenta AG has detailed knowledge in the field of CRM and is able to impart that knowledge clearly. ecenta is a very reliable partner at every single step of the implementation and maintenance process and in delivering timely results.”

Ingrid Lasson, Customer Interaction Center Service Lead

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"With the help of ecenta America, we are beginning to realize the true benefits of SAP CRM, with the end goal of providing better service to our customers."

Manager, Enterprise Application Solutions