About ecenta

ecenta is a products and consulting firm specialized in complex implementation projects in the SAP® Business Suite product range.

As highly qualified techno-functional consultants, we at ecenta provide our customers global assistance with SAP CRM in ramp-up projects and demanding implementation projects. Our consultants have years of experience in areas such as the Interaction Center (both WebClient and WinClient), CRM Service, CRM Sales, Help-Desk processes as well as the integration of external systems. You as our customer benefit from our experience through Project Accelerators.

The emphasis in our consulting services pertaining to Business Intelligence is a long-term minimal total cost of ownership. We achieve this with a flexible, easily maintained solution that is tailored to your needs and uses as much of the already existing standard business content as possible.

The experience of our SAP® MDM teams goes as far back as SAP MDM 3.0. Since then we have performed several successful projects in SAP MDM 5.5 SP02, SP03, SP04 and SP05. Our solutions are aligned with SAP standard; gaps in the MDM functionality are being closed by using the eSOA. The deliverables are highly flexible, easy to enhance and maintain solutions that generate value for our customers.

ecenta consultants are involved in the deployment and development of the SAP Leasing Solution from the very first successful project in Mexico. Since then projects all around the world seek for our Know How in the SAP Leasing area. Not only due to our vast experience in the Interaction Center WebClient technology SAP Leasing standard development regular works together with ecenta consultants to constantly enhance SAP Leasing with new functionality. This close relationship to SAP helps us to minimize project risks and effort.

SAP NetWeaver Process Integration (former SAP Exchange Infrastructure) is a very powerful tool to integrate different applications. ecenta has done this numerous times and typically these have been small effort projects; we believe that integration is not "rocket science" and that systems can be setup in a fast and cost-efficient way, and we have been able to accomplish this in our projects.

Companies using SAP software are many times taken hostage by the complexity of their solutions and the inflexibility of the software enhancements and modifications. Every change takes a long time and is very costly. By introducing the composite application framework within SAP NetWeaver and by the introduction of the services architecture in SAP ERP, SAP is doing a big step forward to address these issues. Even though this is a rather new topic for the SAP solution suite, ecenta has done several projects already and can offer you a team of world class experts.

We provide assistance with response time problems in large systems that are being introduced or that already have been and that have thousands of users. With our proven systematic performance optimization that has frequently provided at least fivefold speed increases in critical locations, we provide an essential contribution to acceptance of the systems. Our performance consulting is paid in accordance only with the success it achieves.

The most recent building block in our portfolio, "ecenta management consulting", offers high value-add services in executive consulting, program consulting and process consulting. All three service areas precede the actual implementation and/or have a control effect while linking at the same time corporate strategy and implementation.